Last Updated: 01 January 2025
Purpose of this Notice
Solvation LLC (“Solvation” or “we,” “us,” or “our”) respects your privacy and is committed to protecting it through our compliance with this policy.
This Privacy Notice (our “Privacy Notice” or “Notice”) describes the types of information we may collect from you or that you may provide when you visit our website at www.solvationservices.com (the “Website”) and/or communicate with us (whether electronically, in-person at events or tradeshows, or otherwise), and our practices for collecting, using, maintaining, protecting, and disclosing that information.
Please read this Privacy Notice carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to communicate with us or use our Website. By communicating with us or accessing or using our Website, you agree to this Privacy Notice. This Privacy Notice may change from time to time (see Changes to Our Privacy Notice). Your continued communications with us and/or use of our Website after we make changes is deemed to be acceptance of those changes, so please check this Privacy Notice periodically for updates.
We provide privacy consulting, implementation, and managed services to companies (our clients) for building, expanding or otherwise enhancing their internal privacy and information governance programs and related initiatives, as well as streamlining their compliance efforts with data protection laws around the world. As part of our services, our clients may share limited identifying information about individuals with us to perform support services including, but not limited to, managing individuals’ privacy rights requests received by our clients. To facilitate these services, we primarily use our client’s infrastructure and do not download the individually identifiable information that is made available to us in the course of providing these services onto our own systems. When we are collecting or otherwise processing information about you on behalf of our clients, we will only collect, use, and otherwise process your information as directed by our clients, as set forth in our contractual agreements with such clients or as otherwise permitted by applicable law. Accordingly, this Privacy Notice does not apply to the extent we process your information, including any Personal Data (as defined below), in the role of a processor or service provider on behalf of our clients.
Thus, if you contact us or otherwise transmit information to us (or our client) in connection with exercising your privacy rights request, or if we download files with your information for import/export operations into our client systems during implementations or managed services for our clients, this Privacy Notice does not apply to any information you provide in those settings, as we merely collect this information as part of the services we perform on behalf of our clients. For detailed privacy information related to our collection and use of your information on behalf of the Solvation client who uses our services, or if you need to access or delete any Personal Data we may have collected about you as permitted by applicable law or the agreement between us and our client, please reach out to the company directly. We are not responsible for the data security practices of our clients, which may differ from those set forth in this Privacy Notice.
If you are a Solvation employee, independent contractor, or job applicant, your information collected in those contexts is subject to a separate privacy notice that we provide to you where and when appropriate. If Solvation is not acting as a processor or service provider, and your Personal Data is not otherwise excluded as set forth above, the following information applies to how we, collect, use, and disclose your Personal Data collected via our Website and through your communications with us (whether electronically, in-person at events and tradeshows, or otherwise).
Throughout this Privacy Notice, the term “Personal Data” means any information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household. However, Personal Data does not include any deidentified or aggregated information.
Generally
We collect Personal Data from various sources, including:
Information You Provide to Us
We collect the following types of Personal Data directly from you when you access or use our Website, provide it to us in-person (such as a conference or tradeshow) or share in any of your communications with us: real name, email address, and telephone number. In addition, we may also collect certain types of non-Personal Data that you may:
Information We Collect Through Automatic Data Collection Technologies
We may also use automatic data collection technologies to collect the following information about your interaction with our Website. This information primarily consists of non-Personal Data but may include certain Personal Data or information we may maintain or associate with Personal Data we collect in other ways.
Third-Party Use of Cookies and Other Tracking Technologies
Some content or applications, including advertisements, on our Website are served by third parties, including advertisers, ad networks and servers, content providers, analytics providers, social media companies, and application providers. These third parties may use cookies, alone or in conjunction with web beacons or other tracking technologies, to collect information about you when you use our Website. The information they collect may be associated with your Personal Data or they may collect information, including Personal Data, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
Information We Collect From Third Parties
We may also collect basic profile information, including contact information, from third parties, such as LinkedIn. When we associate this information with other Personal Data about you, we consider this information to be Personal Data.
We use information that we collect about you or that you provide to us, including any Personal Data, for the following purposes:
We do not share, sell, or otherwise disclose your Personal Data for purposes other than those outlined in this Privacy Notice, including any applicable jurisdiction-specific addendum appended to this Privacy Notice (if any). However, we may disclose aggregated information about you, and information that does not identify you, without restriction. In addition, we may disclose Personal Data that we collect or you provide as described in this Privacy Notice:
We may also disclose your Personal Data to:
We generally do not control the use of your information, which is received by those third parties described above in How We May Disclose Your Information. When possible, however, these organizations are under contractual obligations to use this data only for providing the services to us and to maintain this information strictly confidential. These third parties may, however, aggregate the information they collect with information from their other clients for their own purposes. In addition, we strive to provide you with choices regarding the Personal Data you provide to us. We have created mechanisms to provide you with control over your Personal Data:
In addition to the choices made available to you with regard to the Personal Data that you provide to us, you may also send us an email at [email protected] to request access to, correct or delete any Personal Data that we have collected about you. We cannot delete your Personal Data except by also deleting your user account. We may not accommodate a request to change or delete your Personal Data if we believe the change or deletion would violate any law or legal requirement or cause the information to be incorrect.
Some web browsers permit you to broadcast a signal to websites and online services indicating a preference that they “do not track” your online activities. Our Website incorporates technology designed to honor such signals and some similar mechanisms that may be sent by your browser or device and we may limit the Personal Data or other information we collect and/or how we use your Personal Data or other information based upon whether such a signal is transmitted by your browser or device and received by us.
In addition, some web browsers and browser extensions also permit you to broadcast the Global Privacy Control signal (“GPC Signal”), as specified at https://www.globalprivacycontrol.org. Our Website is designed to honor the GPC Signal and/or we may limit the Personal Data or other information we collect and how we use your Personal Data or other information based upon whether such a signal is transmitted by your browser or device and received by us.
We have implemented measures designed to secure your Personal Data from accidental loss and from unauthorized access, use, alteration, and disclosure. The safety and security of your information also depends on you. To the extent we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Data, we cannot guarantee the security of your Personal Data transmitted to our Website. Any transmission of Personal Data is at your own risk. We are not responsible for circumvention of any privacy settings or security measures deployed on the Website.
Our Website is not intended for children under 18 years of age. No one under age 18 may provide any Personal Data to or on the Website. We do not knowingly collect Personal Data from children under 18. If you are under 18, do not use the Website or provide any information on our Website or through any of its features. If we learn we have collected or received Personal Data from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information directly from a child under 18, please contact us at [email protected].
Our Website may contain links to third-party websites or services that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other websites or services. The privacy practices of these third parties, including details on the information they may collect about you, are subject to the privacy statements of these parties, which we suggest you review.
We may change this Privacy Notice at any time. It is our policy to post any changes we make to our Privacy Notice on this page and we may post a notice that the Privacy Notice has been updated on the homepage of our Website. If we make material changes to how we treat our users’ Personal Data, we will notify you by email to the email address we have on file, through a notice on the homepage of our Website, or by using a similar method. The date this Privacy Notice was last updated is identified at the top of the first page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this Privacy Notice to check for any changes.
If you have any questions, concerns, complaints, or suggestions regarding our Privacy Notice or the ways in which we collect and use your Personal Data described in this Privacy Notice, have any requests related to your Personal Data pursuant to applicable laws, or otherwise need to contact us, you may contact us at [email protected] or through the “Contact Us” page on our Website.